Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Introduction

Sprinters Sports & Activewear LLP ("Sprinters," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, team details)
• Order information (product preferences, sizing, custom requirements)
• Payment information (processed securely through third-party payment processors)
• Communication preferences and marketing consent

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Customizing products and services to meet your needs
• Sending order confirmations, shipping updates, and delivery notifications
• Marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations (shipping, payment processing, customer support)
• Legal Requirements: When required by law or to protect our rights and interests
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing of your information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.